Hamlyn Residential Ltd (Trading as Hamlyn) is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of UK data protection law, the data controller is Hamlyn Residential Ltd.

Information we collect from you
We will collect and process the following data about you:

Information you give us
This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise.

Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:
-Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; and
-information about your visit.

Information you give to us
We will use your personal data:

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • To enable us to take payments for products and services.
  • to notify you about changes to our service.
  • Send you emails, newsletters, marketing feedback from viewings, general updates, products and services offered by us which may be of interest. We will only contact you by electronic means (e-mail or SMS) o you.
  • Communication in relation to issues, complaints or disputes.
  • If you are an existing customer, with information about goods and services similar to those which of interest.

How long will we hold your personal data?
Under GDPR your details will only be kept for the shortest time required. This will vary and depends of the type of information being held. Under GDPR you have rights with respect to how we use your personal data.

We use information held about you in the following ways:
Disclosure of your information:

You agree that we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We will disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

How we store your data
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you or by contacting us on the contact page on our website or email to: lettings@hamlyn.co

Right to Erasure
You can contact us to request the deletion personal information where the personal data are no longer necessary for the purpose they were collected. Or to object to the use of your personal information for certain purposes, You can exercise any of these rights by contacting us at the address above.

Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

Contacting us
If you have any questions about this privacy policy or the way we handle your personal information, please contact us at the address in the 'contact us' section of this website.

We hope that we will be able to answer any questions or concerns that you have. You have the right at any time to raise your concern with The UK Information Commissioner: http//ico.org.uk